Delivery Options

UK DOMESTIC DELIVERY (DPD)

  • Free delivery for orders over £50 (£60 inc. VAT) to our yellow zone. Order before 4pm Mon-Thurs for next working day delivery in the yellow zone
  • Reduced charges for orders over £50 (£60 inc. VAT) to red and blue zones.
  • All delivery charges below will have the current UK VAT amount added to them

When will I get my order?

Delivery is usually made the next day if you order before 4pm. Orders placed on a Friday will usually be delivered on the following Monday. Orders placed on weekends will usually arrive on the following Tuesday. Next day delivery only applies to mainland UK orders. Please note that 98% of our deliveries are made next day, however next day delivery cannot be guaranteed, especially during the Coronavirus pandemic.

Standard Delivery Service Delivery Times Order Value Under £50 (£60 inc VAT) Order Value Over £50 (£60 inc VAT)
Yellow Zone Usually Next Day before 6:30pm £6 FREE
Blue Zone – Northern Ireland, Isle of Man, Isles of Scilly, Isle of Wight £12 £6
OFFSHORE & REMOTE – RED ZONE
Red Zone – Scottish Highlands 2-3 Days £12 £6
Red Zone – Scottish Islands 3-5 Days £12 £6
Red Zone – Channel Islands 2 Days £12 £6
Red Zone – Alderney, Sark & Herm 4 Days £12 £6

 

Mitre Delivery Zone Map

DELIVERY WITHIN SPAIN

DPD / SEUR 
Orders under £150 /€180 –  £8.50 (not inc VAT )/€10 Delivery (5-7 days)
Orders over  £150  /€180 – FREE Delivery (5-7 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Cool Linen’s Headquarters are located in the UK, therefore all VAT and shipping rates are based on the UK address.

DELIVERY TO SPANISH ISLANDS, CEUTA AND MELILLA

DPD / SEUR
Orders under £250 / €300 – £17 (not inc VAT) / €20 Delivery (5-10 days)
Orders over  £250 /€300 – FREE Delivery (5-10 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Cool Linen’s Headquarters are located in the UK, therefore all VAT and shipping rates are based on the UK address.

DELIVERY WITHIN THE REST OF THE EUROZONE

DPD 
Orders under £250 (£300 inc VAT)/ €300 –  £20 / €22 Delivery (5-10 days)
Orders over  £250 (£300 inc VAT) / €300 – FREE Delivery (5-10 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Eurozone countries include:

Andorra Estonia Ireland (Eire) Malta Romania
Austria Finland Italy Monaco San Marino
Belgium France Latvia Netherlands Slovakia
Bulgaria Germany Liechtenstein Norway Slovenia
Czech  Republic Greece Lithuania Poland Sweden
Denmark Hungary Luxembourg Portugal Switzerland

US/CANADA/AUSTRALIA & REST OF THE WORLD

Unfortunately we cannot ship outside Europe without giving you a quotation, as delivery charges vary by weight and by destination. You should therefore email sales@cool-linen.com with the products you wish to purchase and our customer service team will get a shipping quotation for you . This normally takes 1 to 2 days, depending on the courier response

Please help us and our delivery company by taking extra care with your address details. PO Box numbers are NOT accepted as an address. A phone number must be included

You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

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