Delivery Options

UK DOMESTIC DELIVERY (DPD)

  • Free delivery for orders over £60 inc. VAT, for orders to our yellow zone. Order before 4pm Mon-Thurs for next working day delivery in the yellow zone
  • Reduced charges for orders over £60 inc. VAT to red and blue zones.

When will I get my order?

Delivery is usually made the next day if you order before 4pm. Orders placed on a Friday will usually be delivered on the following Monday. Orders placed on weekends will usually arrive on the following Tuesday. Next day delivery only applies to mainland UK orders. Please note that 98% of our deliveries are made next day, however next day delivery cannot be guaranteed.

Standard Delivery ServiceDelivery TimesOrder Value Under £60Order Value Over £60
Yellow ZoneUsually Next Day before 6:30pm£6FREE
Blue Zone – Northern Ireland, Isle of Man, Isles of Scilly, Isle of Wight£12£6
OFFSHORE & REMOTE – RED ZONE
Red Zone – Scottish Highlands2-3 Days£12£6
Red Zone – Scottish Islands3-5 Days£12£6
Red Zone – Channel Islands2 Days£12£6
Red Zone – Alderney, Sark & Herm4 Days£12£6

 

Mitre Delivery Zone Map

DELIVERY WITHIN SPAIN

DPD / SEUR 
Orders under £150 /€180 –  £8.50 /€10 Delivery (5-7 days)
Orders over  £150  /€180 – FREE Delivery (5-7 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Cool Linen’s Headquarters are located in the UK, therefore all VAT and shipping rates are based on the UK address.

DELIVERY TO SPANISH ISLANDS, CEUTA AND MELILLA

DPD / SEUR
Orders under £250 / €300 – £17 / €20 Delivery (5-10 days)
Orders over  £250 /€300 – FREE Delivery (5-10 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Cool Linen’s Headquarters are located in the UK, therefore all VAT and shipping rates are based on the UK address.

DELIVERY WITHIN THE REST OF THE EUROZONE

DPD 
Orders under £250 / €300 –  £17 / €20 Delivery (5-10 days)
Orders over  €250 / €300 – FREE Delivery (5-10 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Eurozone countries include:

AndorraEstoniaIreland (Eire)MaltaRomania
AustriaFinlandItalyMonacoSan Marino
BelgiumFranceLatviaNetherlandsSlovakia
BulgariaGermanyLiechtensteinNorwaySlovenia
Czech  RepublicGreeceLithuaniaPolandSweden
DenmarkHungaryLuxembourgPortugalSwitzerland

US/CANADA/AUSTRALIA & REST OF THE WORLD

DPD 
Orders under £250 – £35 Delivery (10-14 days)
Orders over  £250 – FREE Delivery (10-14 days)

B2B / trade customers who have heavier volume orders will incur additional charges and will need to contact us for a shipping quotation.

Please help us and our delivery company by taking extra care with your address details. PO Box numbers are NOT accepted as an address. A phone number must be included

You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

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